To comply with our legal and regulatory obligations, we are required to verify your identity and make sure that you are over 18 years old.
In line with existing regulations (terms and procedure for identification and registration of the participants and information storage for the organized remote gambling games on the territory of Republic of Bulgaria) at registration, you will be asked to enter the following personal details:
- first and last name,
- date of birth,
- identity document type and number,
- Personal Identification Number (PIN)
- Citizenship
We will ask you to provide us with documents that confirm your identity, age and address and/ or temporarily suspend your account until correct details have been submitted and verified. Your documents may also be requested for, including but not limited to, the following reasons:
- To comply with regulatory requirements
- At the point of your first withdrawal request and/or at any other point of your activities
- In order to assist in the prevention of Money laundering and to comply with the Anti-Money laundering regulations
Acceptable identification documents include, but are not limited to:
- Valid Identity card, driver's license, social security card, and passport or a similar official document containing a photographic identification of you.
- Utility bill (e.g. gas, water, telephone etc.) bearing your name and your address registered with us issued within the last 3 months
- Bank statement for the bank account used and/ or card statements for the cards used (issued within the last 3 months) or front and rear copies of the credit cards (leaving visible ONLY the first 6 and the last 4 digits in the front side of the card and hiding the CVV number in the back of the card) from where deposits have been made and/ or screenshots of the personal details form of any e-wallets used.
If we still cannot verify your details based on the documents provided, we will ask for additional information and/or different documents (including notarized documents), until we are able to successfully verify your identity. If we still cannot complete the verification process, we may we terminate your account.
We may also request from you, due to our regulatory and legal obligations, to present to us the source of the funds you are depositing to us and/ or evidence of your source of wealth.
Customer is responsible to keep the account up to date. To make sure the information we hold about you are always accurate, we may, from time to time, perform our verification checks.
All your data will be processed in accordance with our
Privacy Policy. Be assured that client confidentiality is our priority!